Showing posts with label ITES Jobs. Show all posts
Showing posts with label ITES Jobs. Show all posts

Friday, April 26, 2013

Facebook hiring HR Generalist | Hyderabad


About Facebook:
Working at Facebook means doing what you love. We hire trailblazers, hackers and pioneers. We want people who can solve challenging problems, make a real impact and build something big. You should join us. To have the biggest impact, we need to focus on solving the most important problems. It sounds simple, but most companies do this poorly and waste a lot of time. We expect everyone at Facebook to be good at finding the biggest problems to work on.
We have a saying: “Move fast and break things.” The idea is that if you never break anything, you’re probably not moving fast enough. At Facebook, we’re less afraid of making mistakes than we are of losing opportunities. Facebook was created to make the world more open and connected, not just to build a company. We expect everyone at Facebook to focus every day on how to build real value for the world in everything they do.

Job Description:
The HR Generalist role is a new role on the People Services team in India. This role partners closely with the HRBP team and the HR Centers of Expertise and will be responsible for building a strong HR relationship with stakeholders, building mechanisms to drive performance management, employee engagement and development, career counseling/coaching, compliance of HR practices and guidelines.

Responsibilities:
  • To partner with the leadership to understand business environment and work priorities to develop and execute innovative solutions to address current associate management issues
  • Manage employee relations’ issues and conduct investigations in support of corporate ethics and values
  • Manage the execution and implementation of major Human Resources processes working with managers (e.g. annual and midyear promotions, annual performance management, compensation and salary administration) according to geographic/entity guidelines
  • Manage the performance management processes such that managers are coached upon effective feedback mechanism, timeline adherence and handling grievance issue along with the concerned manager on a case to case basis
  • Coach supervisors in the career development of all assigned associates by educating them on the career model and providing guidance on career plans/training plans based on individual goals and the goals of the group and/or geography
  • Serve as an escalation point for complex employee relations’ issues and provide guidance and intervention, as needed to resolve associate grievances
  • Coach and advise managers and employees on HR policy and ensure compliance to the company’s policies
  • To ensure that the sensitive issues are handled effectively and are brought to a logical conclusion with constant communication to relevant stakeholders
  • Ensure team is maintaining personnel information in all appropriate systems
  • Address management requests for analysis on key performance indicators relating to people issues (e.g. retention, billable heads, leaves etc.)
  • Partner with the L&LD team to assess skill gaps with leadership, execute plans for skill development areas and support HR Representative Generalists in identification of people to attend training
  • Drive engagement programs as and when defined/rolled out by the HRBP team
  • Manage employee satisfaction programs to improve morale and retention
  • Promote an environment that encourages employee growth. Review results of People Surveys and work with leadership to affect change
  • Support People Services team in APAC on day-to-day operational issues provide guidance and leadership and serve as a backup when needed in the areas of new hire administration, benefits administration, and general employee inquires/requests.


Requirements:
  • 5+ years of HR Generalist experience with specific focus working in a High Tech environment
  • Strong communication skills ability to forge strong relationships with business and within HR
  • Strong analytical thinking and ability to analyze trends and propose recommendations
  • Experience with employee relations issues.
     Apply Now

Saturday, March 2, 2013

Accenture hiring Call Center Executive - Fresher | Chennai

About Accenture:
Accenture is a global management consulting, technology services and outsourcing company, with 257,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world"s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$27.9 billion for the fiscal year ended Aug. 31, 2012. Its home page is www.accenture.com.

Job Description:
We have amazing career opportunities for Semi Voice process in Accenture Chennai.
We are looking for candidates with Bcom, BBA, BBM, Bsc, and BA Graduation Only for this process for Accenture BPO, Chennai.
Freshers & 6 months of experience in any domain but interested for BPO non voice will be eligible for this job opening.
Candidates must have good communication skills and should be open to working in night shifts.
Request you to kindly refer any of your friends/colleagues for the above mentioned position.
Note: BE/BTech of any Masters degree holders are not required to apply for this opportunity .

Job Summary:
Experience:  0 - 1 Years
Industry Type:      BPO / Call Centre / ITES
Role:  Associate/Senior Associate -(NonTechnical)
Functional Area:  ITES, BPO, KPO, LPO, Customer Service, Operations
Education:  UG - B.Com - Commerce, B.B.A - Management, B.Sc - Any Specialization, B.A - Any Specialization, BCA - Computers
Location:  Chennai
Keywords: Customer care, BPO, Fresher, Call Center, Customer Support Executive, International call center, bpo fresher,  Customer care executive, ITES Jobs

Facebook Twitter Favorites More